Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products
think of it. Users are asked a single question along the lines of “How likely are you to recommend this
product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s
NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6)
from those likely to do so (9-10). A more detailed description including examples
is also available.
Mingle
Mingle, the Agile project management and team collaboration tool, provides a shared workspace for your entire team. It adapts to the way project teams think and work, supporting various flavors of Agile and Lean Software Development.
Mingle is powerfully simple and builds upon over a decade of ThoughtWorks experience in pioneering Agile delivery.
Amongst some of the capabilities of Mingle:
Project Collaboration - One shared workspace for the entire team with Card Walls, Wiki and Source Code Integration
Project Management - Software delivery simplified with Burn-up, burn-down, and cumulative flow charts; velocity, pipeline and other custom calculations and real-time information radiators for globally distributed teams.
Release & Iteration Planning - Adapt to changing requirements. Mingle's user interface makes it easy to manage product backlogs, decompose and schedule requirements, and provide visibility to stakeholders and customers throughout the world.
Tracking & Reporting Progress - Real-time data for real-time decisions. Mingle holds updated and accurate project visible to the entire team no matter where they sit.
Program Management - One-click Visibility across Projects with accurate reports and Cross Project Reporting.
Test Management and Issue Tracking - Stay on top of software quality. Mingle provides you with a powerful bug tracking and testing platform, that ensures more consistent testing by keeping quality metrics in the core project repository.
Agile Development and Project Management - Mingle’s collaborative nature helps and supports teams and enterprises in their adoption of Extreme Programming, Scrum, and other Lean and Agile development methods.
Mingle also integrates well into your existing application landscape by providing a number of flexible interfaces based on open standards.
Email and Feed notifications for updates made to cards, wiki pages and source revisions.
RESTful API for integrating Mingle with your own internal applications over HTTP.
LDAP plugin for integrating with Active Directory or other LDAP systems. Includes support for Single Sign On (SSO) via CAS.
Source Control Management (SCM) plugin architecture. Mingle supports Subversion and Perforce out of the box and will soon be providing tools for enterprises to roll their own SCM plugins.
Pricing Info:
Mingle is available for purchase on a perpetual or annual subscription basis.
Community licenses available for not-for-profit organizations, academic use and open-source projects.
Full details on pricing and licensing can be found here.
One of the best things about Mingle is its visual metaphor.
You can set it up so that it looks just like your story wall. Of course, you can create multiple views, so that you can view the cards in whatever ways you like, using various sorting and grouping options.
I also like that I can drag and drop a card from one column (Development) to another (Testing) and have certain triggers fire to change data. While this was lacking in early versions, it's there now and very valuable.
Overall, I find it easy to set up and configure, and easy to use.