OnTime
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NP Score: -50 Based on 2 reviews 
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Axosoft | |
| November 14, 2008 | ||
| Commercial, Free | ||
| Hosted/Installable | ||
| Other | ||
| Other |
Net Promoter Score Definition
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
OnTime
The OnTime agile project management software (which includes Bug Tracking, Requirements Management, Support Help Desk and a Team Wiki) is 100% free for both 2-user hosted and installed environments. The license never expires and there are no limitations.
OnTime's core functionality is its ability to track items: defects, features / requirements, help desk incidents, and tasks. Now in it's 11th major release, OnTime's user interface has been optimized for ease of use, speed, and visibility.
Project managers, developers, testers and other team members will intuitively understand the way OnTime organizes projects.
Pricing Info:
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2-User Professional Edition |
N/A |
FREE |
|
Professional Starter Pack (5 Users) |
$79 / Month |
$795 |
|
Each Additional User License |
$19 / Month |
$199 |
Product Reviews
Ontime struggles with volume and remote connections
Bryan Dyck rated it a 2 on (August 01, 2011)
We use OnTime at out company for almost a year now - it has a good workflow environment but be warned that it does not scale well at all. We currently have 35 licenses with only 10 to 15 users online at any one time and it struggles. Also be careful of the sales pitch for using the web or "remote" servers for distributed environments - it works fine with the demo/eval database but slows to a crawl once you start getting a decent amount of items in the database. All you have to do is look at a SQL profiler and you'll see the number of calls made to the DB. If you profile the web services you'll also see that the web and remote environments have not been optimized at all to batch calls, so as soon as you move to an environment where there is any kind of communication latency (we have users in Singapore and the US connecting to servers in London) it crawls. Axosoft's support has been less than helpful on this - they strangely do not view these as bugs and instead view this as something we should expect in these environments. We have contacted their support over a number of other things as well and it is surprising how poor it is. Axosoft's excuse is that we should have found these things out in the eval period, but I don't know how they expected us to scale the data to production environment levels within a 30 day eval period... We have been forced to revert to using the WinForm client over Citrix for our distributed teams. Overall - it is a nice application if you have a small team in a single location. But if you have larger teams or people spread out in multiple locations I would avoid it at all costs. After only a year in use here we are considering a move to Gemini or Jira which would mean a huge waste of $$ and time on our part, but I guess it is just a matter of "live and learn"!
Sudheer
Sudheer Raju rated it a 8 on (June 21, 2010)
Very user friendly and the pace at which you can develop products the agile way with a very very intutitive user interface is great. Impressed.
