Quantum Whisper
|
NP Score: 0 Based on 0 reviews 
|
Quantum Whisper | |
| October 06, 2009 | ||
| Commercial | ||
| Hosted | ||
| Windows | ||
| Browser |
Net Promoter Score Definition
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
Quantum Whisper
Do you struggle with market evidence and feature prioritization? Is AGILE development challenging your current product management practices? How well are you representing the "customer"?
Quantum Whisper a ready to use customer community platform designed for software product managers to facilitate capture, reporting and management of first-hand customer feedback. When this data is analyzed against business criteria, for example, a product strategy or customer value, product managers bring the right product to market at the right time --- with absolute confidence and at the least cost.
Product managers can expect to:
- Capture direct feedback from customers - in their own words!
- Employ a repeatable methodology that provides equal value to both vendor and customer
- Identify customer value, what they want and are willing to pay for
- Translate "data" into actionable information to drive product strategy and decisions
- Eliminate subjective guesswork and gain peer confidence with "market evidence"
- Reduce time-to-market and outsmart the competition
- Proactively solicit customer input into ideas and product release plans
- Foster deeper, more intimate customer relationships
Where do we fit in?
During release and sprint planning, product managers are tasked to identify the set of features that reflect the greatest customer value. In essence, the value of a software release is related to the product manager's ability to identify with customers, capture market demand and triage the abundance of product requests.
To address this challenge, Quantum Whisper provides a platform or staging area for product managers to collaborate with customers to identify, groom and vet features BEFORE submitting them to development.
This capability allows product managers to prioritize features based on:
- Market evidence - how pervasive is it?
- Impact - is the problem urgent or critical?
- Product strategy - does it apply to our target market? Is it in-line with our technology preferences? Does it match or complement our vision and road map?
By applying objective parameters to prioritize features, product managers eliminate guess work, can plan releases, iterations or sprints with confidence, and earn peer, customer and market recognition.
To learn more, please visit: www.quantumwhisper.com
Pricing Info:
For updated pricing please visit: http://www.quantumwhisper.com/pricing/
