|
NP Score: 66 Based on 6 reviews
|
Visionera AB | |
| June 16, 2010 | ||
| Commercial, Free | ||
| Hosted/Installable | ||
| Linux, Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
VisionProject is a Project Management Software that enables you to manage projects in an efficient way, saving you time and money. VisionProject supports the Lean and Agile way to manage projects with tools such as Task Board, Kanban Board, Burn-Down Charts and Cumulative Flow Diagrams (CFD), but can also be used for Traditional Project Management. In addition to the Project Management functionality, VisionProject also has a HelpDesk/Service Desk Module for managing support tickets, submitted from Emails, Phone Calls or from the built-in web-based Support Portal. Using this module, the basic ITIL processes are supported, such as Incident Management, Problem Management and Change Management. To keep track on where your personnel spend their time and effort, you can use the Time Reporting Module in VisionProject. Using this module, both project-specific time as well as time spent outside projects can be managed. VisionProject also contains a Document Management System. With this module you can organize your documents and make sure that only the right people can get access to your sensitive information. With all modules in combination, VisionProject can also be used for Application Lifecycle Management, i.e. from Idea to Execution and also during the Maintenance and Support phase. Since VisionProject enables all people in a company to be working with the same system, communication between people will increase and nobody will feel left out from the information. Experience has shown that the Project Success has been improved significantly by using VisionProject!
VisionProject is offered both as a Hosted Version as well as an Installed Version.
Please visit http://www.visionproject.se/signup.vm for the most up to date prices.
I have been using VisionProject for more than a year now and have been quite frustrated that there were no drag-and-drop for prioritizing between issues. This has now been added in the release that came the other day and it works beautifully.
Using it as project management system in our development department. We are working with scrum and are really happy with how it works. Easy to follow with the burn-down charts and the kanban-board (we use that as more of a planning board) as well.
I am using the Helpdesk module in our company. We are working with ITIL and the processes Service Desk, Incident, Change and Problem. We are really happy with how VisionProject works for our needs. Something that also works fine is the customer portal, where the customers can follow what is happening for their issues and also are able to put in information.
I have been using VisionProject for 1 year and am really happy with it. The best part is that it is really easy to use and that they are releasing around 6 updates every year. Somehow it seems that the updates are all pointed towards the work I am doing, because I always get so happy with the new functionality.
After evaluating a lot of Project Management Tools we finally found VisionProject. It wasn't easy to find in the jungle of a lot of systems. But after evaluating it, there was really no competition. We installed it 6 months ago and have been using it all over the organisation and also with the built-in portal towards our customers. The problem we had in finding a good system was that we wanted to use it in a lot of different areas and therefore needed a lot of functionality. Some systems had this, but they were really hard to work with. VisionProject was the only system with the user experience in focus. Of course it has some weaknesses, as any system, but the ease of work in the system, having everybody understanding how to work with it, it really works perfect for us. Also to add as a big plus for them is the newly implemented drag-and-drop feature. This really made it much easier to prioritize the items.