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NP Score: 66 Based on 3 reviews
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VersionOne | |
| October 22, 2008 | ||
| Commercial | ||
| Hosted/Installable | ||
| Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
In 2007 I evaluated multiple Scrum tools for a start-up with geographically distributed teams. Several tools were eliminated because they could not support the concept of multiple Scrum teams. V1 was robust, easiest to install (SaaS), and was the easiest to learn. V1 was used successfully for multiple sprints (until the start-up went kaput). Note that I do not work for V1.