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NP Score: 50 Based on 6 reviews
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Rally Software Development | |
| October 24, 2008 | ||
| Commercial | ||
| Hosted/Installable | ||
| Linux, Mac, Other, Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
Great application, new features delivered every 6-8 weeks. Can integrate with many other applications such as Salesforce.com, JIRA, CruiseControl to name a few. Highly recommend if you have the budget.