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NP Score: 88 Based on 17 reviews
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Agilers | |
| December 23, 2008 | ||
| Commercial, Free | ||
| Hosted/Installable | ||
| Linux, Mac, Other, Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
We have been using tinyPM as our main tool to coordinate our work on www.susuh.de for more than one and a half year by now–and we neither could nor want to do without it. :) As we are working in distributed locations (Berlin and Wroclaw) and using the agile development methodology at the same time, most of our work project-wise is based on tinyPM. I particularly like the possibility to set up new user-stories for discussion and estimation so easily.