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NP Score: 88 Based on 17 reviews
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Agilers | |
| December 23, 2008 | ||
| Commercial, Free | ||
| Hosted/Installable | ||
| Linux, Mac, Other, Windows | ||
| Browser |
Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.
We have been using tinypm for a few months now and we really find it useful. We looked at many tools, most of which we found to be overcomplicated and irritating. Since we are trying to work in an agile as possible fashion, we were looking for an agile straightforward tool. Well, this is definitely it. We highly recommend it.