Agile On Demand

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NP Score: 100
Based on 1 reviews

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Serena
November 18, 2008
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Net Promoter Score Definition

Net Promoter Score (NPS) is an attempt to distill into a single value, what users of a company’s products think of it. Users are asked a single question along the lines of “How likely are you to recommend this product to a friend or coworker?”, which is the question used by the UserStories.com website. A product’s NPS is determined by subtracting the percentage of people unlikely to recommend the product (0-6) from those likely to do so (9-10). A more detailed description including examples is also available.

Serena Agile On Demand--Easy To Get Up-And-Running, Fast!

Tim Zonca rated it a 9 on (November 19, 2009)

I've been using Serena AOD since an initial preview, and I've always loved it, but with the latest changes in the current release...it's great! In a nutshell: The interface is easy to use and slick looking which makes it a snap to get new Agile users involved in projects. The background: I first used AOD to manage product marketing sprints with the product marketing team I was on. Being able to capture all items in the backlog (i.e. any idea that the field, execs, customers, etc.) provided, and then work with the team to prioritize and assign was priceless. No idea is ever lost. Plus, it is easy to show management both the work that was completed, and the work planned, and this visibility helped foster communication with the teams we were delivering content to. If you're sprinting, I highly recommend checking out AOD. Tim Zonca Certified ScrumMaster, Product Owner

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